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Travel Solutions: Car agency tacks on extra charges after rental cancellation mix-up

Q: My husband and I recently rented a car from Auto Europe for a trip to Germany and the Czech Republic. We received a prepaid voucher for a rental from Hertz.

February 17, 2013 12:00 am Comments

Travel Solutions: Make sure your rental car runs right beforehand

Q: I rented a car through Auto Europe. During my rental, the car didn't work properly. The vehicle wouldn't move when I pressed on the accelerator, and it felt dangerous to drive. I called the company from my hotel and asked for another car.

November 18, 2012 12:00 am Comments